| Titelei | 4 |
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| Introduction | 6 |
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| Content | 10 |
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| Part I: Basics | 14 |
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| 1 Basics | 16 |
| 1.1 Project and Project Management Basics | 16 |
| 1.1.1 Perception of Projects | 16 |
| 1.1.2 Types of Projects | 17 |
| 1.1.3 Project Management Tasks | 20 |
| 1.1.4 Systems Approach to Project Management - The Big Picture | 22 |
| 1.1.5 Benefits of Project Management | 27 |
| 1.1.6 Project Management Success | 28 |
| Part II: Project | 30 |
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| 2 Project Management in the Project Start-Up Phase | 32 |
| 2.1 Project Initiation and Project Environment (Project Preparation) | 32 |
| 2.1.1 Initial Project Scenarios | 32 |
| 2.1.2 Project Development Process | 36 |
| 2.1.3 Project Worthiness | 38 |
| 2.1.4 Project Preparation | 39 |
| 2.1.5 Project Environment and Stakeholder Analysis | 40 |
| 2.1.6 Strategic Preparation of Change and Claim Management | 51 |
| 2.2 Project Assignment and Project Start-Up Process | 60 |
| 2.2.1 Project Definition (Project Charter, Project Description, Project Statement) | 60 |
| 2.2.2 Opportunity and Risk Management at Project Start-Up | 74 |
| 2.2.3 The Project Start-Up Process | 76 |
| 2.2.4 Typical Forms of Communication in the Start-Up Process | 80 |
| 2.3 Establishing Project Organization | 83 |
| 2.3.1 Role Concept | 84 |
| 2.3.2 Role Conflicts | 85 |
| 2.3.3 Project-Related Roles | 86 |
| 2.4 Forming of Project Teams | 111 |
| 2.4.1 Selection of the Project Manager | 111 |
| 2.4.2 Selecting Project Team Members | 114 |
| 2.4.3 Forms of Project Team Organization | 116 |
| 2.4.4 Phases of Team Development | 119 |
| 2.4.5 Formation of (Virtual) Distributed Teams | 122 |
| 3 Project Planning and Execution Phase | 134 |
| 3.1 Managing the Project Environment | 134 |
| 3.1.1 Project Marketing | 134 |
| 3.1.2 Procurement and Contracts with Suppliers | 137 |
| 3.2 Project Planning | 144 |
| 3.2.1 General Thoughts on Planning | 144 |
| 3.2.2 Task Planning (Work Planning) | 148 |
| 3.2.3 Quality Planning | 162 |
| 3.2.4 Process Logic and Time Scheduling | 172 |
| 3.2.5 Resource Planning | 198 |
| 3.2.6 Cost Planning and Financial Planning | 210 |
| 3.2.7 Integrated Optimization in Project Planning | 226 |
| 3.2.8 Risk Planning | 227 |
| 3.3 Managing Project Organization | 243 |
| 3.3.1 Interface Planning | 243 |
| 3.3.2 Task Allocation within the Project Team | 245 |
| 3.3.3 Managing the Project Information System | 250 |
| 3.4 Managing Project Teamwork | 279 |
| 3.4.1 Project Team Culture | 279 |
| 3.4.2 Leadership of Project Teams | 280 |
| 3.4.3 Problem Solving and Evaluation Methods in Teams | 289 |
| 3.4.4 Team Decision Processes | 293 |
| 3.4.5 Virtual Team Work in the Planning and Execution Phase | 296 |
| 4 Coordination and Change Phases in Projects | 298 |
| 4.1 Environmental Changes around Projects | 298 |
| 4.1.1 Change Management | 298 |
| 4.1.2 Claim Identification and Claim Assertion | 301 |
| 4.2 Project Control | 306 |
| 4.2.1 Overview of Controlling Tasks | 306 |
| 4.2.2 Project Controlling Procedure and Instruments | 309 |
| 4.2.4 Crisis Management | 334 |
| 4.3 Project Organization | 339 |
| 4.3.1 Organizational Integration of Project Controlling | 339 |
| 4.3.2 Changes in Project Organization (Project Team) | 342 |
| 4.3.3 Meetings in Coordination Phases | 343 |
| 4.4 Project Teamwork | 344 |
| 4.4.1 Meeting Management | 344 |
| 4.4.2 Teamworking Methods and Tools | 355 |
| 4.4.3 Conflict Management | 357 |
| 4.4.4 Virtual Teamwork in the Project Coordination Phases | 370 |
| 5 Project Close-Down Phase | 372 |
| 5.1 Closing Relations with Stakeholders | 372 |
| 5.1.1 Characteristics of the Project Close-Down Phase | 372 |
| 5.1.2 Defining an Appropriate End to the Project | 372 |
| 5.1.3 Project Delivery Process | 374 |
| 5.1.4 Dissolving Relevant Stakeholder Relations | 375 |
| 5.1.5 Claim Management in the Project Close-Down Phase | 379 |
| 5.2 Project Evaluation | 379 |
| 5.2.1 Final Project Calculation | 379 |
| 5.2.2 Project Close-Down Report | 380 |
| 5.2.3 Open Issues | 382 |
| 5.3 Dissolving the Project Organization | 383 |
| 5.3.1 Project Close-Down Meeting | 383 |
| 5.4 Dissolving the Project Team | 385 |
| 5.4.1 Opportunities and Problems when Dissolving the Project Team | 385 |
| 5.4.2 Utilizing Learning Opportunities | 386 |
| Part III: Project Portfolio / Project Program | 388 |
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| 6 Strategic Conception of Project Portfolios and Programs | 390 |
| 6.1 Project Portfolio Definition | 390 |