1 | | Introducing Pretreatment: Outreach Counseling for People with Significant Trauma& Loss Jay S. Levy |
If we could look into each other’s hearts and understand the unique challenges each of us faces, I think we would treat each other much more gently, with more love, patience, tolerance, and care.
Marvin J. Ashton (1992)
Far too many people are desperately in need and yet are afraid to hope. The most vulnerable among us are often not actively seeking help and may even be pre-contemplative3 of their own complex-multiple needs. This is an understandable and protective stance to a significant history of trauma and loss that is often compounded by negative experiences with human service workers and systems of care (toxic help4). Some have experienced so many unkept promises or perceived personal failures in addition to the loss of critical supportive relationships that they reside in a perpetual state of learned helplessness.
Since the late 1980s, I found this to be common among people who had experienced long-term homelessness. On a basic level we were failing to reach out to those who were most in need. There was a clear calling for a more effective and impactful outreach counseling practice that could not only facilitate access to affordable housing, but also recovery options to address the vestiges of significant trauma and loss.
I first pioneered “Pretreatment” as an approach to help people without homes who presented with complex trauma issues in an article published by theFamilies in Society journal, entitled “Homeless Outreach: On the Road to Pretreatment Alternatives” (Levy, 2000). This was the outgrowth of my witnessing too many people being ignored by a treatment-biased culture. People who were continually refused services because they were not raising their hands and actively requesting help for healthcare inclusive of mental health and/or addiction issues. In response to this dilemma, a Pretreatment philosophy was developed from an outreach perspective.
Over the past several years, applications of Pretreatment have spread, aiding a variety of programs and staff to reach those who were often deemed “too high risk,” “non-compliant,” “beyond service capabilities,” “ineligible,” or “not ready” to partake in services. The fields of practice have ranged from outreach, street medicine, and housing support to clinical services that address trauma, as well as education to better serve those with complex multiple needs.
What is it about Pretreatment that allows for such great flexibility across multiple fields of practice? The answer is rooted in its four basic tenets of care (Levy, 2013):
•The initial task is to literally and figuratively get where the person is at.
•Our interventions are informed by how our words and actions resonate in the person’s world.
•We foster a trusting relationship that upholds client autonomy as the foundation of our work, while utilizing common language construction as our main tool for facilitating productive dialogue.
•We instill a sense of hope and possibility for positive change.
I think that one can see from the outset how these basic tenets have universal appeal for human services, as most if not all human services can be relationship-driven. In fact, a Pretreatment model is primarily based on the research that has demonstrated the importance of person-centered and goal-focused work.
What is Pretreatment?
The term “Pretreatment” (Levy, 2000, pp. 360-368; Levy, 2010, pp. 13-16) initially appeared as “Pretreatment Variables” through research that predicted successful outcomes for addiction and recovery treatment approaches (Joe et al., 1998, p. 1177; Miller& Rollnick 1991, pp. 5-29; Salloum et al., 1998, p.35). Psychologist and researcher Bruce Wampold (2001) took this a step further by conducting a meta-analysis of pretreatment variables on the success of different counseling methods for addressing menta