: Jim Bolton, Buff Scott III
: Problem Management A practical guide
: The Stationery Office Ltd
: 9780117082991
: 1
: CHF 60.20
:
: Wirtschaft
: English
: 208
: DRM
: PC/MAC/eReader/Tablet
: PDF
The IT Service Management process known as Problem Management is more than simply restoring services and applying permanent fixes to incidents, it is about providing a stable and available infrastructure that supports business processes and enables the success of the business.