Your actions speak so loudly that I cannot hear what you say.
- Ralph Waldo Emerson
Ben leans in and says in a hushed voice, “I once overheard him saying his favorite vacations are excursions so dangerous that someone could die.” He rises back up, smirking.
“Really?” Lisa says. “The CEO actually said that?”
Ben nods slowly, biting his lip. “Anyway, read this and come by my desk to sign an acknowledgment form before the end of the day.” He drops a small booklet on her desk before walking away, disappearing into the vast field of workstations.
Lisa turns back to face her new workstation, a bay of three monitors on her horizon. She picks up the booklet, “Code of Ethics.” She flips through several pages, finally settling on the section with the subheading “Values.” She begins to read.
Respect
We treat others as we would like to be treated ourselves. We do not tolerate abusive or disrespectful treatment. Ruthlessness, callousness, and arrogance do not belong here.
Integrity
We work with customers and prospects openly, honestly, and sincerely. When we say we will do something, we will do it; when we say we cannot do something, then we won’t do it.
Communication
We have an obligation to communicate. Here, we take the time to talk with one another … and to listen. We believe that information is meant to move and that information moves people.
Excellence
We are satisfied with nothing less than the very best in everything we do. We will continue to raise the bar for everyone. The great fun here will be for all of us to discover just how good we really can be.
Wow, she thinks,this is great! I’ve never seen a company this serious about values.
“Hey, I’m Dave. You’
