| Contents | 6 |
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| The Fastest Way | 12 |
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| Foreword to Future Gold | 14 |
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| 1 The Only Thing That Counts | 16 |
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| The CEO’s Leather Pants | 16 |
| An Example of a Cost Trap | 17 |
| Moving Mountains | 18 |
| The Unfortunate ‘Input Principle’ | 19 |
| The ‘Return Principle’ | 21 |
| The Enemy of Good | 22 |
| The Amazon Example | 23 |
| At a Glance: Business Impact | 27 |
| In the Hot Seat: Quo Vadis, Manager? | 27 |
| 2 Only What’s Necessary, Please! | 32 |
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| Management by Zeus | 32 |
| Training to the Point of Return | 34 |
| Sherlock Holmes, the Trainer | 35 |
| The Elephant in the Living Room | 36 |
| Watching the Detectives! | 37 |
| The Purchasing of Profiles | 38 |
| What Can the Employee Do? | 39 |
| Skill Assessment | 41 |
| We Want the Best! | 45 |
| The ‘Point of Return’ Philosophy | 46 |
| At a Glance: Skill Assessment | 47 |
| In the Hot Seat: Healthy with BMW | 47 |
| 3 Away with the Grab Bag! | 52 |
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| Marshmallows for Breakfast | 52 |
| The Complementary Principle | 53 |
| All the Content That’s Necessary | 55 |
| The Grab Bag? | 57 |
| No Training without Targets! | 58 |
| At a Glance: Train Everything! | 60 |
| In the Hot Seat: The Power of Siemens | 61 |
| 4 Life is a Project | 64 |
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| Are You a Good Mother? | 64 |
| Do It Right! | 66 |
| Actual Practice is the Only Thing That Counts | 67 |
| Actual Practice Projects | 69 |
| The Foreign Subsidiary Problem Child | 70 |
| Go to a Tutor! | 71 |
| When the Dam Breaks | 73 |
| Who’s Taking Care of Your Sky-divers? | 75 |
| The ‘Me Too’ Warning | 76 |
| Make It Your Project! | 77 |
| At a Glance: Projects That Make a Difference | 78 |
| In the Hot Seat: Technical Inspection for Projects | 79 |
| 5 Just Do What You Want! | 82 |
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| Take the Whip If You’re on Your Way to Your Employees | 82 |
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