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Introduction of an Employee-Led Training System at Stage Entertainment Germany: A Qualitative Study

:	Kim Maya Sutton
:	Introduction of an Employee-Led Training System at Stage Entertainment Germany: A Qualitative Study
:	Diplomica Verlag GmbH
:	9783836645928
:	1
:	CHF 11.50
:

:	Betriebswirtschaft
:	English

:	77
:	kein Kopierschutz/DRM
:	PC/MAC/eReader/Tablet
:	PDF

Particularly in times of a crisis, an employee-led training (ELT) system is a cost-efficient way to give employees the further education they deserve and need to stay on top of things, and to increase their ability to be efficient and effective.
An ELT system accrues very few costs while having copious benefits, such as motivated, broadly positioned employees who understand the procedures and interfaces in the company and can thus work much more efficiently, while being enabled to network, cooperate, and communicate on a new level. The employees will identify with the organization and the solidarity between headquarters and branch offices will enhance tremendously. The seminars are well targeted and easy to understand for the employees, as a colleague, who knows exactly which lingo and examples to use, holds them. The knowledge transferred is practical and the employees can implement it into their daily work immediately. The organization itself not only becomes transparent towards its employees, it also sets a new standard by pointing out that employer-employee work relationships can go beyond the maliciously obedient work that is rewarded with a pay-check at the end of the month.
All parties involved benefit from the ELT system and it requires a minimal amount of administration work, which the personnel development within the HR department covers. The extra work that has to be conducted by the in-house trainers is factually compensated by their chance to distinguish themselves in the organization and to further their work portfolio. They become powerful multipliers.
This study sheds light on the ELT system using the practical example of Stage Entertainment Germany, while providing a process description, describing assets and drawbacks, as well as the implementation of the resulting improvements in the new business year. It can be used as a guide to implement an ELT system at a similar organization.

	Abstract	3
	Keywords	3
	Table of Contents	5
	List of Abbreviations	7
	List of Tables	7
	List of Pictures	7
	Acknowledgements	7
	1 Introduction	9
	1.1 Background and Aim of the Research	9
	1.2 Composition	11
	2 Theoretical Background and Implementation at Stage Entertainment Germany	11
	2.1 The Company	11
	2.2 Musical Scene in Germany and Especially in Hamburg	12
	2.3 Employee-Led Training Systems	13
	2.3.1 Fundamental Benefits	13
	2.3.2 Prerequisites	14
	2.3.3 The Training Process	15
	2.4 Personnel Development at Stage Entertainment Germany	16
	2.4.1 Situation from 2003 until 2008	16
	2.4.2 Development of the Staff Academy and Stage Insight in Times of the Global Financial Crisis	17
	2.5 Introduction of the ELT System at Stage Entertainment Germany	19
	2.6 In-house Trainers	19
	2.7 Seminar Organization	21
	2.7.1 Process Description and Chain of Permission	21
	2.7.2 Feedback	22
	2.8 The Seminar Program	24
	2.8.1 Location and Accessibility	24
	2.8.2 Language and Structure	25
	2.8.3 Content	25
	2.9 Summary	26
	3 Empirical Analysis of Stage Insight	26
	3.1 Insights and Establishment of the Need for Research	26
	3.2 Research Questions	27
	3.3 Methodology	27
	3.3.1 Qualitative Research	27
	3.4 Data Collection and Interviews	28
	3.4.1 Interview Compendium	28
	3.4.2 Pretests of the Interviews	29
	3.4.3 Arrangement of the Interviews	29
	3.4.4 Description of the Interview Participants	30
	3.4.5 Recording and Transcription of the Interviews	31
	3.5 Research Ethics	31
	3.6 Context Analysis	32
	3.7 Obstacles during the Research	32
	3.8 Summary	33
	4 Interview Results and Answers to Research Questions	33
	4.1 What Effects does the ELT System have on Stage Entertainment Germany, the Employees, and the Trainers?	33
	4.1.1 Benefits for Stage Entertainment	33
	4.1.2 Benefits for Trainers	34
	4.1.3 Benefits for Participants	34
	4.1.4 Disadvantages	35
	4.2 Are Any Improvements Necessary?	35
	4.3 Other Findings	36
	4.3.1 Are Other Seminars Necessary?	36
	4.3.2 Workload	36
	4.3.3 Miscellaneous	37
	4.4 Summary	37
	5 Analysis and Discussion	37
	5.1 Benefits, Perks and Drawbacks of Stage Insight	37
	5.2 Practical Implications for Stage Entertainment Germany	39
	5.2.1 Fundamentals	39
	5.2.2 Marketing	40
	5.2.3 Train-the-trainer Seminar and Feedback	41
	5.2.4 Seminar Development	41
	5.2.5 Administration	42
	5.2.6 Compensation of the Trainer	42
	5.3 Practical Implications for Further Research	43
	5.4 New Round in New Business Year 2009/2010 at Stage Entertainment	43
	5.5 Summary	45
	6 Conclusion	45
	7 References	48
	Autorenproil	76