| Title Page | 2 |
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| Preface | 5 |
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| Organization | 7 |
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| Table of Contents | 13 |
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| Invited Papers | 13 |
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| Inter-enterprise System and Application Integration: A Reality Check | 17 |
| We Are Creating Our Own Problems, e.g., Current Standardization Efforts Are Only Increasing Complexity! | 17 |
| Find Out What Is Really Going on Before (re)Designing a System! | 18 |
| Do Not Specify More Than Strictly Needed! | 18 |
| Let’s Make Fuzziness Explicit! | 18 |
| The World Moved on | 19 |
| SaaS (Software as a Service) | 19 |
| Web 2.0 | 20 |
| The World Really Moved on | 21 |
| Meaning of ‘Integration’ | 21 |
| New World Order for Interactions Across Enterprise Information Systems in the Flat World | 21 |
| It Is an Illusion to Believe We Will Ever Solve All Interoperability Problems! | 23 |
| Understand the Driving Forces Before Integrating Systems! | 24 |
| Think in Long-Living Infrastructures! | 24 |
| This Was Just the Beginning! | 25 |
| Devise Conceptual “Nodes” Instead of “Leaves” Solutions! | 25 |
| Current EAI, WFM, and ERP Systems Are “Leaves”! | 25 |
| Is There Any Bright Future for EAI Solutions? | 26 |
| EAI Solutions Will Eventually Adopt and Use Semantics | 27 |
| Enterprise Application and Human Integration | 27 |
| References | 28 |
| The 4 x 4 Semantic Model: Exploiting Data, Functional, Non-functional and Execution Semantics Across Business Process,Workflow, Partner Services and Middleware Services Tiers | 30 |
| Introduction | 30 |
| Motivating Scenario | 31 |
| The \emph{4 $\times$ 4} Model | 32 |
| A Four-Tiered Approach to Business ProcessModeling | 32 |
| Four Types of Semantics | 33 |
| The \emph{4 $\times$ 4} Model | 34 |
| Realizing the \emph{4 $\times$ 4} Model Using Semantic Templates | 35 |
| Capturing the Semantics at Different Tiers Using Semantic Templates | 36 |
| The \emph{4 $\times$ 4} Model in Action during Modeling, Enactment and Execution | 37 |
| Conclusions | 39 |
| References | 40 |
| Challenges in Business Process Analysis | 41 |
| Introduction: The Role of Models | 41 |
| Analysis at Design-Time | 44 |
| Different Types of Analysis | 44 |
| Verification Techniques Have Become Mature! | 44 |
| Analysis at Run-Time | 45 |
| Process Discovery | 46 |
| Conformance Checking | 47 |
| Extension | 47 |
| ProcessMining and Simulation | 48 |
| Recommendation | 48 |
| The World Is Not a Petri Net! | 49 |
| Quality of Models | 50 |
| Towards Comprehensive Tool Support | 52 |
| Conclusions | 53 |
| References | 54 |
| Information Logistics in Networked Organizations: Selected Concepts and Applications | 57 |
| Introduction | 57 |
| Information Supply Challenges in Networked Organizations | 58 |
| Examples for Information Flow Problems | 58 |
| Categorizing Information Flow Problems | 60 |
| Information Logistics | 60 |
| How to Capture Information Demand? | 62 |
| How to Identify the Right Content for a Demand? | 63 |
| Information Logistics Applications | 64 |
| Summary | 66 |
| References | 66 |
| Service-Oriented Architecture: One Size Fits Nobody | 69 |
| Introduction | 69 |
| SOA Use Cases | 69 |
| SOA Requirements | 71 |
| SOA Revisited: Horizontal and Vertical Abstractions | 71 |
| Naïve SOA | 72 |
| Advanced SOA | 72 |
| Horizontal and Vertical SOA Abstractions | 73 |
| Horizontal SOA Layering | 73 |
| Vertical SOA Interfaces | 75 |
| Summary | 76 |
| Conclusions | 76 |
| References | 76 |
| Introducing an IT Capability Maturity Framework | 77 |
| Why a New Framework? | 77 |
| Theoretical Background | 78 |
| Theory for Continuous Improvement of IT Enabled Value in a Firm | 79 |
| Introducing an IT Capability Maturity Framework (IT CMF) | 81 |
| Describing the Capability Maturity Framework | 83 |
| Five Maturity Levels | 83 |
| Four Macro Processes | 83 |
| Research Results | 88 |
| Summary | 91 |
| References | 91 |
| Part I: Databases and Information Systems Integration | 13 |
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| Incremental Transformation of Business Software | 94 |
| Introduction | 94 |
| Background | 96 |
| Component-Based Software Design | 96 |
| Business Software Transformation | 97 |
| Transformation Requirements | 98 |
| Transformation Process | 99 |
| SoftwareModes | 99 |
| Transformation Decisions | 101 |
| Resulting Software Systems | 102 |
| Transformation Toolset | 104 |
| Status of the Implementation | 105 |
| Conclusions | 105 |
| References | 106 |
| ERP Implementation Costs: A Preliminary Investigation | 108 |
| Introduction | 108 |
| Approach | 109 |
| Literature Survey | 109 |
| Cost Drivers for ERP Implementation | 109 |
| SCE: Development Costs of Made to Measure Software and Implementation Costs of Standard Software | 111 |
| Empirical Results | 113 |