E-books are available for download immediately after payment. You will be redirected to MyEbooks.ch after the payment process,
where you will find the download links displayed. If you are not redirected to MyEbooks.ch, you will find the download link
also in your order confirmation mail and in your customer account under the heading "Order tracking".
At our partner Ciando GmbH it can (rarely) come to server failures, which makes a download impossible.
Unfortunately, MyEbooks.ch can not influence it. We ask for your understanding and patience to try again later.